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Instant Alert service for lone workers
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Mobile Tornado's Instant Alert service allows you to be notified instantaneously should any of your field workers require assistance. Aligned to UK Lone workers Legislation, standard mobile phones can raise an Instant Alert in the event of an incident, which can then be instantly directed to any control centre.
The platform ensures the delivery of the alert to the centre, maintains the connectivity status of the user requiring assistance, and prioritises resource allocations to this user;
Primarily, the Instant Alert service can be used in line with various aspects of Lone Worker Legislation to assist in the protection and safety of a workforce. A dedicated button on a device enables users to instantly notify a number of other users if there's a problem — for example in a dangerous or threatening situation.
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By combining our Instant Alert, Instant Locate and Push to Talk Software Development Kit any device can now comply to the BS8484:2009 standard.
Integrated Services
Several levels of alert are defined in the system to allow receiving centre to act accordingly, complex scenarios can be built around it to maximise the protection of remote worker.
A dedicated button on the device enables users to instantly notify a number of other users if there's a problem — for example in a dangerous or threatening situation.
Alternative uses could include a security guard checking in with a control centre on an organised basis, or a courier notifying a dispatch team of a failed delivery. |
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- » Highly reliable
- » Provide staff peace of mind for difficult situations
- » Audit trail of events
- » Faster response to problems
- » Central or dispersed management flexibility
- » Stealth listening
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- » Real-time, instantaneous notification system
- » Combines with Instant Talk's 'SOS Call' feature for remote call activation
- » Combines with Instant Locate to include location of user in 'alert' state
- » Discreet feedback to end user with alert handling progress
- » Fixed administrative handling states with history report
- » Multiple SOS receivers per organisation
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Utilising the existing data connection from Instant Talk, the Instant Alert service transmits a notification to the IPRS™ (Internet Protocol Radio Service) Platform whenever the dedicated Alert button is pressed. The IPRS platform receives this notification from the device and notifies all interested parties in real-time, always keeping the client updated of state changes. The platform defines several administrative states which must be passed through. These comprise of:
- » Raised
- » Received
- » Approved
- » Cleared
These states provide feedback to the end user to assure them that their alert is being handled.
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The Instant Talk Client is bundled into the device with the Instant Talk SDK (Software Development Kit) and is activated by server only if the permission was granted to the user.
An organisation/software company can retrieve all of the alerting information gathered in our server and subscribe to real-time alerts for its users.
We offer the following functionality:
- » Alert sending
- » Client alert status update notifications
- » Instantaneous alert receipt notifications
- » Alert management
- » Historic alert query
- » SOS Call PTT functionality
For more information, see our Software Development Kit page, or contact a member of our sales team.
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