FAQs

Please note that the availability of the devices described below may vary from country to country.
Mobile Tornado also reserves the right to add or remove a device without prior notice.

Platform

1. How secure is Mobile tornado PoC service?

Our PoC platform is built with security by design principles, meaning confidentiality, integrity, and availability. All PTT calls are encrypted by advanced modern algorithms.

2. What are the benefits of PoC?

Push-To-Talk over Cellular uses Mobile and Wi-Fi networks for ultra-fast and clear real-time secured communication.

3. What is the coverage of the Mobile Tornado PoC?

The coverage is worldwide. It can be used anywhere 2.5G, 3G, 4G, 5G or WiFi.

4. What data package is required to use the service?

200 MB is needed in average per user per month.

5. Can Mobile Tornado PTT over cellular services be used for mission-critical needs?

Yes. With speed, reliability, availability, and innovation is the cornerstones of our platform, our key strengths are 99.999% gold standards availability, supported by Geo-Redundant system with no single point of failure, while also keeping your communications secured with advanced encryption mechanism. In order to fulfill all mission-critical requirements, you must ensure you have a mission-critical network and infrastructure.

Device & PTT Client

1. What is the difference between a smartphone and a rugged device for PTT?

Most of the modern smartphones (iOS and Android) can be used for PTT calls. This is a convenient and fast way to try and discover the power of Mobile Tornado services. PTT calls can be initialized by the on-screen button, volume up/ down and camera physical buttons when the application is running, and the phone is unlocked.

However, certified Rugged devices are built especially for PTT operations. They are integrated with our PoC platform on hardware and firmware level. Wide range of professional-grade accessories available, such as RSM, PTT buttons, Headsets, and car kits.
Rugged PTT mobile devices equipped with dedicated PTT and Emergency buttons, puncture-resistant, glove and wet compatible touchscreen, long-lasting battery, 4 times louder speaker with superior voice and durable build quality.
To ensure reliability and performance, they are tested in compliance with Rugged Performance Standards, Military standards, waterproof and Non-Incendive Class ratings to ensure safe operations in an extreme environment.

2. Would Mobile Tornado PTT application co-exist with my regular tasks while using a smartphone?

The app can run in the background mode and can be configured to prioritise GSM or PTT calls.

3. Does the Mobile Tornado app work when the screen is off and locked?

Yes, any certified rugged PTT device can be used when locked by pushing dedicated Talk or an Emergency button. This option is available on selected certified smartphones as well (ex. Samsung Xcover, Cyrus CS22, RugGear RG 650/850, Sonim and more).

4. How do I use the phone while driving?

Mobile Tornado supports various types of accessories. You could use an RSM, A Bluetooth button or even BT headset according to your local legislation.

5. Can I send messages using PoC terminals?

Yes, you can exchange text and images.

6. Can I create my own channel?

Yes, you can create a private group according to your organisation’s policy settings.

7. How can i install the Mobile Tornado PTT application on my smartphone?

Please search for the Instant Talk app in Google Play or Apple store accordingly.

8. What if I lose my PoC device?

Your system administrator can immediately deactivate your device remotely and wipe related information to be restored on a replacement device.

Dispatch Console & other features

1. Can I track my employee’s location?

Yes, by using our MDC2000 Dispatch console.

2. What can be done when my employee is in emergency?

Rugged devices are equipped with an emergency button, that will alert your dispatch centre when pressed. Dispatchers can establish an ambient listening session, which transmits all surround audio without the need to press PTT button.

3. Is it possible to monitor the device, it’s battery power percentage and the user’s connection settings?

Yes. With Mobile Tornado’s MDC2000, you can be the device’ administrator and monitor battery power, see network connection, modify audio settings or even or even remote disable the PTT client of the user, as well as many other administrative features.

4. Can I communicate with my colleagues using my existing legacy radio infrastructure as a backup?

Yes, by utilizing hybrid mobile devices, which incorporates VHF/ UHF and PoC modules or using Interoperability Gateway solution (Analogue, Conventional, Trunking, DMR, NXDN, DPMR, PMR, LMR, TETRA, P25).

5. Can I communicate with multiple channels?

Yes. our InstantTalk App supports Smart Multi-mode to communicate with up to 4 groups while staying on same screen of the app. Our MDC2000 supports multi session monitoring to up 16 groups

6. Can I override my employee communication?

Yes. Subscribers with a higher priority can override people with a lower priority according to administrative settings.

7. How can i install the Mobile Tornado PTT application on my smartphone?

Please search for the Instant Talk app in Google Play or Apple store accordingly.

8. What if I lose my PoC device?

Your system administrator can immediately deactivate your device remotely and wipe related information to be restored on a replacement device.

Please get in touch for more information or support on any of the PTT solutions that we provide

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